- Category
- What's New?
- FightSticks/Pads
- Joysticks
- Pushbuttons
- Spare Parts & Tools
- Hardware & PCB
- Electrical
- Customize
- Merchandise
- Sales & Clearance
- Brand
Posted by Jaleel Beck on Jan 26th 2024
Purchasing as a "guest" is a convenient way to checkout without registering for an account or logging in. Unfortunately, bots can also abuse it to create fraudulent orders en masse.
We experienced such an event for the first time in our store's history, with thousands of incomplete orders along with dozens of completed orders for a single small item. All of these were from guest accounts with a VPN proxy. It appears that a bot attack was carried out, possibly hitting other online retailers as well.
To address this, we are turning off "Guest" accounts. This means to make a purchase, you must create a free store account with us. Registering also provides the benefit of joining our FA Rewards program.
If you already have an account, simply login at checkout or use the convenient login with email link feature.
Due to the extensive trouble caused by this attack, and the potential for more, we may have to disable guest accounts permanently. We are currently monitoring the situation.
Unfortunately if you received this message, you are a victim of ID theft. The bot attack used thousands of real names and email accounts to make purchases with stolen credit card information. Those names and emails were randomized, meaning that many email messages have the wrong first and last name attached to them. While the majority of those purchases were "incomplete" meaning they never finished the transaction, dozens did go through. We've refunded all of the completed transactions to avoid chargeback claims.
The remaining "incomplete" transactions will send an automated message asking to "Complete your purchase". We advise you to do the following:
FA is part of the BigCommerce network. BigCommerce never stores credit card data. You must enter it at checkout each time you wish to make a purchase using a credit-card. Alternatively you can use Paypal.
Please reach out to orders@focsattack.com and mention your order ID. We've targeted specific order patterns and may have accidentally declined coincidental orders.
Identity theft is a matter we take seriously, and I apologize for the inconvenience for potential customers that desire to purchase as a guest.
Jaleel Beck
Final Boss
Sample Daily Order Slot Counter The Daily Order Slot App keeps track of how many orders were placed for specific items, such as custom artwork and plexi, and counts down to zero. Once the counter is zero, those products are unavailable for sale for the remainder of the day. Within a few minutes after midnight (commonly [...]
The Plexworks Custom Job Tracker was designed to give customers internal progress updates to orders within our personalized artwork printing, plexi, and DIY Fightstick kit services. We've added a few improvements behind the scenes. Of them is a much faster search, taking 1-3 seconds in most cases over the 5 or more seconds prior. Corrections Are Now Built [...]
On Wednesday, March 29, Capcom announced new leverless controller policies for potential entrants to Capcom Pro Tour. They stated that all devices must adhere to the following control scheme: If Up + Down buttons are pressed, the resulting output should be "Neutral". This means no direction is registered. Our product, FA SO.CD Cleaner for All-Button Control was [...]
Sanwa Denshi - one of the most popular manufacturers for Japanese arcade parts - announced via their official website that it will increase the price of all its products starting November this year. This affects wholesale and retail costs. Our supplier must pay more to acquire them, and thus we must pay more to import [...]