FA.Rewards Is Returning
Last updated: January 26, 2019
In November 2018, we noticed that some users were experiencing issues accessing our FA Rewards feature. Attempts to contact the service hosting the rewards program and restart the server were successful until late December, when the server went down for good, and the team responsible for its upkeep was non-responsive. They left a lot of clients out in the cold.
Until recently, there was no way to recover customer data. With that data in hand I'm now transitioning to a new program. Part of the challenge is converting the previous system into the new one, as the points system differs across the two. We are making progress, and I hope to have updated information to you soon.
To all FA.Rewards members, I thank you for your patience as we return this much loved feature to the site.