We understand that mistakes happen when submitting custom artwork, or you may desire to change something in the presentation. If your custom order currently does not have a "Dry/Polish" status in our Custom Job Tracker, you can re-submit your artwork or plexi content using the form below.
- Before submitting, please check the status of your order in the Custom Job Tracker. Orders that have a status of "Dry/Polish", "Proceeding to Art", "Proceeding to Plexi", "Transit to Warehouse", "Preparing for Shipment", or "Shipped", will not receive further changes.
- Please do NOT use the form to ask questions, as design staff will not respond to them. Instead, please send a message to firstname.lastname@example.org, or click the "Help" icon on the bottom left of each page on our website to post a message to our team.
- Please take care to finalize the presentation of your artwork. Multiple changes to an order request that our staff did not solicit as part of resolving a HOLD status may not be honored, as we cannot guarantee that we will have the latest version while manufacturing the custom artwork or plexi.